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What You Need to Know Before You Play

These terms set out how y999pk operates your account, handles your data, and applies eligibility rules — availability depends on local law and is valid only where permitted in your region. Read them before you open an account so there are no surprises later.

Account Eligibility RulesData Handling PolicyJazzCash, Easypaisa, Raast Payment TermsJurisdiction-Dependent AccessCookie and Retention Policy

Explore the Lobby Read FAQ

How Our Legal Framework Applies to Your Account

y999pk Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access to y999pk and all associated account features is subject to your local law. We do not confirm eligibility on your behalf — that determination rests with you based on the regulations applicable in your area. When you create an account, you confirm that using this

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platform is lawful where you are located. Our terms cover how your account is opened, verified, suspended, or closed; how your transaction history is recorded when you deposit via JazzCash, Easypaisa, or Raast; and what happens to stored data if your account becomes inactive. Payment terms
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are applied per method: JazzCash and Easypaisa transactions are logged at the moment the wallet confirms the transfer, while Raast payments are recorded on bank-side confirmation. We retain account and transaction records for a period consistent with our obligations, after which data is deleted or anonymised.
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Any dispute about account status, transaction records, or payout processing should be raised with our support team in writing so there is a documented trail. These terms may be updated when regulations or operational requirements change — we will post the revised version here and the
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continued use of your account constitutes acceptance. If any clause is unclear, contact us directly rather than assuming.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE YOUR DATA

Security, Cookies, Retention and Your Account Rights

Your account data is protected at the infrastructure level and we do not share personal information with third parties outside of payment processing and regulatory requirements. Here is how each area works in practice.

Account Security Your account uses OTP-based login tied to your registered mobile number. Any change to your linked JazzCash, Easypaisa, or Raast wallet requires re-verification through the same number before it takes effect.

Cookie Policy We use session cookies to keep you logged in across pages and analytics cookies to understand how the lobby is used. You can clear cookies from your browser or mobile settings at any time without losing your account.

Data Retention Transaction records, including JazzCash and Easypaisa deposits, are held for the period our obligations require. Inactive accounts have their personal data reviewed after a defined dormancy window and either retained with notice or deleted.

Requesting Changes To request a copy of your data, correct a record, or ask for deletion, contact support by email with your registered account number and the specific request. We process these in writing so there is a traceable record on both sides.

LEGAL CONTACT PATHS

Reach Us About a Policy or Account Matter

If you have a question about how these terms apply to your account — whether that involves a JazzCash deposit record, a data access request, or an eligibility concern — our support team handles legal and policy queries through the channels below. For written records, email is the route we recommend.

Email Support Send policy and account queries by email for a written record. We respond to legal and data-related questions through this channel and keep a documented thread for your reference.

Live Chat Use live chat for faster responses on account status or payment record questions. Available when you are logged into your account on mobile or desktop browser.

Account Help Centre Log in and navigate to the Help section for policy documents, your personal data summary, and links to submit a formal data or account request directly from your profile.

Common Questions About Our Terms and Your Rights

These are the questions we get most often about policy, account rights, and how our terms work in practice for Pakistan accounts.

Yes. Eligibility depends on local law in your region. You confirm legality when you open an account. We do not determine this on your behalf — that responsibility stays with you.

Email our support team with your registered account number and ask for a data access request. We handle these in writing and provide a summary of what we hold against your account.

Yes. Submit a deletion request by email. We will review it against any retention obligations, notify you of the outcome, and confirm once the data has been removed or explain any hold period.

Each deposit is logged at wallet-confirmation time with a reference number. Raast transfers are recorded on bank-side confirmation. You can view your transaction history from the account wallet section when logged in.

Dormant accounts go through a data review after an inactivity period. You will receive notice before any data change. Reactivation is possible by logging in and completing the standard OTP verification step.

Raise the dispute in writing via email so there is a documented record. Our team will review your case and respond with a policy reference. For unresolved matters, the email thread forms the basis of any escalation.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Need to Know Before You Play

Security, Cookies, Retention and Your Account Rights

Reach Us About a Policy or Account Matter

Common Questions About Our Terms and Your Rights

01 Does my location in Pakistan affect my account eligibility?

02 How do I request a copy of the personal data you hold on my account?

03 Can I ask for my account data to be deleted?

04 How are my JazzCash and Easypaisa transaction records stored?

05 What happens to my account if I stop using it?

06 What should I do if I disagree with a term or policy decision?

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